Web live chat
For instant connection over the normal phone networks, create fully customisable reactive and proactive Click2Call experiences.
Additional experiences can be added to your package for full flexibility.
Additionally, auto login is supported, which means you can access the system fast without entering a username and password.
Monitor visitor details such as identity and geographic information in real time inside your chat console.
With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. I’ve been using the Chatra app for about a month and I’ve been incredibly impressed.
You can switch in an instant — start a conversation in your browser then grab your i Phone to continue on the go. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be “on the fence” or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. Chatra is helping me punch above my weight in sales and marketing by engaging website visitors in a whole new way.
For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.
We’ll help you to increase the number of signups you get each day. Every time a prospect submits a question when you’re not there, Chatra stores their email address for you to get back to them and for use in your future marketing efforts. Chatra is the perfect tool to show you are accessible, both on your website and in app.
Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?
” could be the difference between a long lasting relationship and a lost opportunity.
Within 12 hours of installation, I had a customer chat that turned into a conversion.
The Chatra customer service is excellent and their desktop app simplifies your availability.